FREQUENTLY ASKED QUESTIONS

Frequently asked questions

I can not auto-lock.


1. Open / Close button 3 seconds or more ▶ Number 1 (Easy manual 4)

① Check if there is a problem with the lock device: Check whether the lock device is activated by using the open / close button in the opened state → Normal operation after setting → Complete

② 1. When manual lock is set:

- Auto lock setting → Normal operation after setting → Completed
- Check the frame side magnetic box

Type. If you have just installed or installed it, check the frame of the door frame.
If the magnet frame is not installed, install the magnet box with the upper part of the magnet box facing upward.

2. If not locked manually:

- Check the battery replacement → Replace → Finish
- If the battery should not be replaced → AS reception

2. If you have checked all of ① and ②, or if you can not lock the motor,




How do I register my password?


1. With the door open, open the battery cover, and then press the left button (number registration button) on the bottom of the battery.
▶ When the beep light is lit ▶ Press the password to be changed and press ★

(Make sure that the door opens with the password set in the opened state.) (Quick Manual 1)

When you change the password, you must change it to the state of holding the registered card.




How do I register my card?


1. With the door open, open the battery cover, and then press the right button (card registration button) at the bottom of the battery.
▶ When the beep light is lit ▶ Place the card in the card contact area and press ★




How do I delete a card?


Card registration button 3 seconds or more ▶ Number 3




The school bell melody is coming out.


It is time to replace the battery.




The sound is too loud / too loud.


Open / Cross button 3 seconds or more ▶ Number 9




I want to get rid of the sound / No sound.


Open / Cross button 3 seconds or more ▶ Number 0

(Quick Manual No. 11)




The door is not open from the outside (when the battery discharges)


Press the start button lightly ▶ Touch the 9V battery to the contact well ▶ Touch the keypad ▶ Press the password and press ★

(Refer to Quick Manual No. 24, Homepage 9v)




The alarm sound continues.


Confirm password is wrong more than 3 times ▶ Check if there is condensation ▶ Accept AS




The batteries discharge too quickly.


Open / Cross button (3 seconds) + 5 times (Quick Manual 7) Confirmation

Automatic card recognition is convenient, but battery power is high.





HIONE+ Email: sales (at) hioneplus.eu                  Tel: +82 70-766-32276

Address: 294(15, 1-gil, Sunghae) Sunghae-ri, Anjung-eup, Pyungtaek-si, Kyunggi-do, South Korea

  • Facebook Social Icon

©2023 by Raw.etc. Proudly created with Wix.com